Session Length

Sessions are approximately 50 minutes in length.

Session Fees

Please contact the clinic to inquire about session fees. Psychology services provided to individuals are exempt from GST.

Extended Health Insurance or Third Party Coverage

Unfortunately, psychology services are not covered under the provincial Medical Services Plan.  Many extended health plans provide coverage for sessions with a registered psychologist.  Please check with your insurance provider to determine the terms of your coverage.

Many companies and professional associations provide access to counselling sessions through an Employee and Family Assistance Program.  You may wish to check with your Employer, Human Resources manager, or professional association to inquire about availability and conditions of this health benefit.

Dr. Ong is a registered counselling provider under the provincial Crime Victims Assistance Program.

Letters and Reports

The time spent for the preparation of requested letters and reports will be billed per quarter hour at the regular session rate.


Payment is due at the time of appointment.  For your convenience, accepted payment methods include cash, debit, and credit card.

Cancellation Policy

Please provide at least 48 hours' notice, or two business days, if you are unable to keep your appointment.  Your appointment time is reserved for you.  Missed appointments or cancellations for appointments received with less than 48 hours' notice will be billed at the full session rate.

For example, if you have an appointment for a Friday morning at 9 A.M. and are unable to attend, please call the clinic to reschedule no later than at 9 A.M on Thursday, the day before, to avoid the cancellation/missed appointment charge.