What does a first session involve?

During the initial session, Dr. Ong will conduct an assessment of your concerns and psychological health to determine the most suitable treatment plan.  The assessment involves a clinical interview and completion of standardized tests. It is also an opportunity to get a sense of therapist-client fit for working together.

What treatments are offered at Perspectives Clinic?

Cognitive Behaviour Therapy (CBT) and related approaches, including Acceptance and Commitment Therapy (ACT), Mindfulness Based Cognitive Therapy (MBCT), Exposure and Response Prevention Treatment (ERP), and Prolonged Exposure Therapy (PE).

Are medications prescribed as a part of treatment?

No. As Dr. Lephuong Ong is a licensed psychologist, and is not a physician or medical practitioner, medications will not be prescribed as a part of treatment. Clients who are interested in medications are encouraged to consult their physician (e.g., family doctor and/or psychiatrist) regarding suitability of medications given their mental health concerns and personal health history.

Are sessions covered by MSP?

Unfortunately the cost of private psychology sessions are not covered by MSP.  Some extended health care plans provide coverage for sessions with a registered psychologist. Check with your insurer to determine the terms of your coverage.

Do I need a referral to be seen at the clinic?

No referral is needed; however, if you plan to use your extended health care plan to fund sessions, check with your insurer to determine if you need a referral from your family physician to receive coverage.

What is the clinic's cancellation policy?

Please provide at least 48 hours' notice if you are unable to keep your appointment.  Your appointment time is reserved for you. Missed appointments or cancellations for appointments received with less than 48 hours' notice will be billed at the full session rate. 

Are sessions confidential?

Sessions are private and confidential; however, there are specific instances that the law requires that information is shared about you. Examples of situations where confidentiality cannot be guaranteed include the following: if you are at risk of harming yourself, if you are at risk of harming others, information about child abuse or neglect, or in the event of a court order or subpoena for your records.  

What makes therapy successful? 

There is no guarantee that a given therapy will be successful.  Research indicates that it is important for clients to find a psychologist with whom they have a good working relationship to increase the likelihood of a positive treatment outcome.  Research also indicates that completion of therapy homework is linked to favorable outcomes.